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Frequently Asked Question

Contact Us

  • E-mail is the best way to contact us. We check our e-mail every day and respond as fast as we can. You should have a reply within one business day.
  • E-mail customerservice@altusbrands.com.
  • If you have a question about your order, please make sure your e-mail includes your name and order number.
  • To speak with a Customer Service Representative please call 1-800-891-3660 (USA/Canada).
  • To dial direct call 1-231-421-3810.
  • Phone hours are weekdays (Monday - Friday) from 8:00 a.m. to 5:00 p.m. EASTERN time. We observe daylight saving time.
  • Fax orders or questions to FAX 1-231-421-3812.

Mailing Address:

Altus Brands, LLC
6893 Sullivan Road
Grawn, MI 49637
USA